Delivery Information

In response to COVID-19, our delivery partners are offering no-contact delivery in your area. Drivers may ask for verbal confirmation of receipt from a safe distance to satisfy the signature requirement, or may leave lower-cost shipments at your door with no signature required. To manage your order, please check your previous orders.


Shipping cost

The cost for shipping is calculated and displayed on the Checkout page before you complete your order.

You can find delivery costs at checkout, in the Order Confirmation email, and online when you view your order on the Order Status page.

Once your order is placed, we send information about your order by email. The email you receive depends on whether you chose to have the items delivered or picked up. If you have multiple items on your order, you may receive additional emails for each item.


Order Acknowledgement

The order acknowledgement email provides a summary of the items in your order. If you chose to have an item delivered, the order acknowledgement will display the delivery address and estimated delivery date. You can click the date to view your order details.


Shipment Notification

If you chose to have an item delivered, we'll send a shipment notification email when the item(s) get shipped to you. This email includes the carrier name, tracking number, and a delivery date. You can click the tracking number to track your package or enter the tracking number on the carrier's website.


Carrier Delivery Options

The Value Maximizers chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion. The carrier may make subsequent delivery attempts before returning the shipment to The Value Maximizers. Once your order has prepared for shipment or has shipped, we are unable to change the shipping address.